Refund Policy

A legal disclaimer

If your order doesn’t meet expectations, unused and unopened items may be returned within 30 days of delivery for a refund to the original payment method.

At the Grand Adventurers Club, we want every expedition to end in triumph — not regret.

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Eligible Returns

Items must be:

• Unused and unopened

• In original packaging

• In resalable condition

For tabletop games, factory seals must remain intact.

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​Non-Returnable Items

• Opened games or products

• Opened trading card products

• Clearance or sale items

• Gift cards or digital items

• Custom or special-order items

Return Shipping

Return shipping costs are the responsibility of the customer unless the item arrived damaged or we made an error in your order.

Original shipping charges are non-refundable.

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Refund Process

Refunds are issued to the original payment method.

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Processing time

All refunds are processed within 5 - 10 business days

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Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photos so we may make it right promptly.

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How to Start a Return

Contact us at Curator@GrandAdventurersClub.com with your order number and a brief description of the issue. Our Quartermasters will guide your return safely home.

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Grand Adventurers Club LLC is an online retail store based in Colorado, United States.

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info@GrandAdventurersClub.com